Tickets go on sale at 10. The site has to hold at 10:01.
Programming that changes every season, heavy visual content, and traffic concentrated into a few minutes a year. A cultural site has a load profile few hosts anticipate.
The problems that keep coming up in your sector
Not a generic list. These are the situations we actually run into with our clients in this sector.
A year's traffic in ten minutes
The ticket on-sale concentrates into a few minutes what the site normally receives in a month. A site that goes down at that moment does not recover: the audience does not come back later.
Visual content is choking the site
Show galleries, trailers, high-resolution production photos. It is what makes people want to come, and it is also why a page takes eight seconds to load.
Programming changes and the site lags behind
New season, a cancelled show, an added date. If every change needs a developer, the information on display always ends up behind reality.
What really matters for you.
We offer about twenty services. Here are the four that change the most in your sector, and why.
Discuss your situationE-Commerce Hosting
For ticketing: hourly database backups, Shield against bots at on-sale, and the capacity to hold the peak.
Learn moreCDN and Shield
Your images and trailers are served from points of presence, not from your server, which keeps its full capacity for the transaction itself.
Learn moreVideo Delivery and Storage
Automatic encoding, an embeddable player in your own image and a production archive, without depending on a platform that suggests your competitors at the end of the video.
Learn moreCustom WordPress Sites
A programming calendar someone on your team updates alone, without calling us to add a date.
Learn moreWhich compliance plan for your sector?
Cultural and tourism audiences often come from outside Quebec, which brings regimes other than Law 25 into play.
Our recommendation : Moelleux Professionnel
45$/année per site. Covers Law 25, PIPEDA, CCPA and GDPR.
Often already included
Moelleux Essentiel is included from the Silver hosting plan on, and Moelleux Professionnel with the E-Commerce plans.
Not sure about your obligations?
The answer depends on where your visitors and clients are, not on your address. Write to us, it is a quick question to settle.
The services that often come along often come along
Depending on the size and maturity of your organization, these services round out the picture.
Transactional Email
Tickets and confirmations have to arrive, especially the night before a performance.
See the serviceEmail Campaigns
Season announcements and subscriber reminders, to a list with traceable consent.
See the serviceMoelleux
A ticketing system collects personal information, often from foreign visitors.
See the serviceSecurity Audits
A ticketing system processes payments and deserves an analysis before the season, not after.
See the serviceProjects delivered in this sector
Named clients, live projects. You can go and look.
Eurêka! Productions
Eurêka! Productions
Métamorphose numérique complète pour une maison de production. Galerie vivante de chaque production réalisée.
Coupe Fémina
La Coupe Femina 2026 · 2026
Refonte complète du site de la compétition de voile féminine annuelle. Site bilingue avec inscription des participantes et gestion des bénév...
Are you an agency specializing in culture?
Hosting and ticketing under your brand, sized for your clients' on-sale peaks.
Partner programFrequently asked questions : Culture and media
We already know your constraints.
A team in Quebec, servers in Canada, and verifiable references in your sector. Write to us and we will tell you plainly what applies to you.
Reply within 24 business hours. Support in French.