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CONTACT US

A question? A project? We'll get back to you.

Our team is based in Quebec and provides bilingual support in English and French. No bots, no sales scripts. A real conversation.

Mon-Fri 8:30 AM-4:30 PM Response within 24 business hours 1 877 966-4225 Joliette, Quebec

Describe your situation. We will get back to you with something useful.

No automated acknowledgment. Every message is read by our team before responding.

Have a development project? Our AI analysis tool can prepare a preliminary scope document for you in minutes.

By submitting this form, you agree that we may use your contact information to respond to you.

Other ways to reach us

By phone

1 877 966-4225
Monday to Friday, 8:30 AM to 4:30 PM
Bilingual support (English and French), Quebec-based team.

By email

assistance@horizon-cumulus.ca
For non-urgent requests. Response within 24 business hours.

By live chat

Available on the site during business hours. Click here to start a conversation.

Is your site down or compromised?

Use the form and select "Security" as the subject. Urgent requests are prioritized based on your plan.

Gold and E-Commerce clients

Priority support with reduced response time based on your monitoring plan.

Active partners

Contact us directly by phone for active incidents. We recognize our partners.

Other plans

We do our best based on availability. The form is reviewed multiple times per day during business hours.

Not yet sure about what you need?

Describe your situation in a few lines. We will point you to the right service or the right person.

No commitment. First exchange free. Response within 24 business hours.

Brief Generator AI

3 questions. Our AI generates a preliminary scope document sent to your email within minutes.

Step of 3

Describe in a few sentences the problem or need you are looking to address.

Who are the primary users? What is their context?

Describe the concrete result you hope for.

To receive the generated scope document.

Generating...

Our AI is analyzing your answers and preparing your preliminary scope document.

This usually takes less than 30 seconds.

Your brief is ready!

A preliminary scope document has been sent to .

This document is a preliminary AI-generated analysis. It does not constitute a quote or a commitment.

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