Your emails reach the right people at the right time.
Rotating schedules, on-call nights, disconnect policies, application webhooks. Standard email routing is no longer enough. We configure intelligent rules that direct each message based on your operational reality.
When standard routing is no longer enough
Your email infrastructure works. But certain flows require rules that traditional mailboxes cannot handle.
Dynamic schedule-based routing
Night shifts, rotating shifts, alternating teams. Incoming emails follow your team's actual schedule, not a static distribution list.
Email to webhook
Each incoming email triggers an action in your application. Ticket creation, CRM population, automated workflow initiation.
Right to disconnect
Emails are held and delivered according to work schedules. Compliant with internal disconnect policies and your team's well-being.
Multi-domain consolidation
Multiple domains, a single management point. Routing by domain, alias, or rule. Simplify the administration of your email flows.
Each deployment is configured to match your reality.
We do not provide a generic control panel. We analyze your flows, design the appropriate routing rules, test them rigorously, and ensure ongoing monitoring.
Existing flow analysis
We map your current email flows, identify friction points, and document the business rules that govern message distribution.
Rule configuration
Routing rules are configured according to your schedules, teams, and systems. Each rule is documented and version-controlled.
Testing and validation
Before going live, every scenario is tested. We validate routing with your team to confirm that every case is covered.
Ongoing monitoring
The service is monitored around the clock. You receive alerts in case of anomalies, and our team intervenes proactively if an adjustment is needed.
This service is designed for specific needs
Businesses with on-call teams
IT, healthcare, industrial maintenance. Critical emails must reach the right person according to the current on-call schedule.
Organizations with disconnect policies
Hold and deliver emails according to work schedules. Respect internal policies without losing messages.
Applications that process incoming emails
Helpdesk, CRM, automation. Each incoming email triggers a webhook to your application to create a ticket, update a record, or start a process.
Multi-domain businesses
You manage multiple domains and want to centralize your email flow management. A single administration point, consistent rules.
A managed routing infrastructure for you
You benefit from a complete service without having to deploy or maintain an additional email server.
No email server to manage
Routing is fully managed by our infrastructure. You have no additional server to deploy, configure, or maintain.
Compatible with any existing infrastructure
Microsoft 365, Google Workspace, dedicated email hosting. Intelligent routing integrates with your environment without replacing it.
API available
Manage your routing rules programmatically. Ideal for teams that automate their infrastructure or integrate email with their internal tools.
Logs and traceability
Every routing action is logged. You know exactly where each email was directed, when, and according to which rule.
High availability
Redundant infrastructure with automatic failover. In the event of a failure, emails are queued and delivered as soon as the service resumes.
Complementary to your email services
Combines with transactional email, marketing campaigns, and DMARC protection. A complete email ecosystem.
A managed service, not a toolbox.
Each deployment is analyzed, configured, and tested by our team. This service integrates with the email ecosystem we already manage for our clients.
Complimentary initial analysis
We study your current email flows and identify relevant routing scenarios before making any proposal.
Turnkey configuration
We configure, test, and deploy the rules. You validate the scenarios. No technical expertise required on your end.
Reachable team
Questions, adjustments, new scenarios. Our team is available by email, phone, or live chat.
The sectors that rely on this service
The same service does not solve the same problem depending on your field. Here is what it changes concretely, sector by sector.
Construction and Industry
Rotating schedules, night on-call, email to application webhook. Each message reaches the right person according to your actual operations.
See the sectorRegulated Professionals
Office hours, on-call rotations and disconnection policies respected automatically.
See the sectorTourism and Outdoors
Seasonal reception in high season, reduced on-call coverage the rest of the year, with nothing to reconfigure.
See the sectorPublic Administration
Consolidating several domains and separate departments, with rules by schedule.
See the sectorUnions, Professional Orders and Associations
Directing member requests to the right person based on the file and the schedule.
See the sectorFrequently asked questions
Your emails deserve intelligent routing.
Describe your situation. We analyze your flows and propose a tailored configuration.
Free initial consultation. Response within 24 business hours.