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UNIONS, PROFESSIONAL ORDERS, FEDERATIONS, ASSOCIATIONS

Your members entrust you with more than dues.

A membership organization holds contact details, histories and sometimes sensitive files. Add a member portal, a general meeting to broadcast and a traffic spike in the middle of bargaining, and infrastructure stops being a detail.

Member data in Quebec Holds up during bargaining spikes Law 25 and records

The problems that keep coming up in your sector

Not a generic list. These are the situations we actually run into with our clients in this sector.

A membership file is an asset to protect

Contact details, employment status, sometimes grievance or health information. Law 25 asks you to know what you hold, where it is, and why. Few organizations can answer in writing.

Traffic explodes at the worst moment

A strike vote, an offer tabled, a statement picked up by the media. The site takes a month's traffic in an hour, and that is exactly when it must not go down.

The member portal ages badly

Accounts created ten years ago, passwords never changed, a former executive who still has access. An unmaintained member portal is a leak waiting for its moment.

What really matters for you.

We offer about twenty services. Here are the four that change the most in your sector, and why.

Discuss your situation

Managed WordPress Hosting

Servers in Quebec, backups and monitoring included, with the capacity to absorb a traffic spike without an emergency plan change.

Learn more

Law 25 Compliance and Catégo

Records of processing activities and categorization of what you hold on your members, exportable to PDF. Enough to answer an access request without improvising.

Learn more

Member Portals and Applications

Role-based access, login history, member-only documents, and a clean way to remove access when someone leaves the executive.

Learn more

Email Campaigns

Reaching thousands of members without getting blocked, with traceable consent and synchronized unsubscribes.

Learn more

Which compliance plan for your sector?

A membership organization often has members outside Quebec, and the CAI audit export is what turns « we are compliant » into proof.

See the Moelleux plans Law 25 obligations

Our recommendation : Moelleux Professionnel

45$/année per site. Covers Law 25, PIPEDA, CCPA and GDPR.

Often already included

Moelleux Essentiel is included from the Silver hosting plan on, and Moelleux Professionnel with the E-Commerce plans.

Not sure about your obligations?

The answer depends on where your visitors and clients are, not on your address. Write to us, it is a quick question to settle.

The services that often come along often come along

Depending on the size and maturity of your organization, these services round out the picture.

CDN and Shield

The CDN absorbs the spike, the firewall filters the attempts that often accompany a labour dispute.

See the service

Security Audits

An older member portal deserves an analysis before an incident forces one.

See the service

Storage and Video Delivery

Collective agreements, minutes, archives, and broadcasting general meetings.

See the service

Business Email

Mailboxes hosted in Montreal for the executive and permanent staff.

See the service

Smart Email Routing

Directing member requests to the right person based on the file and the schedule.

See the service

Are you an agency serving membership organizations?

Hosting, member portals and compliance under your brand, with a volume discount. You keep the relationship and the design.

Partner program

Frequently asked questions : Unions and orders

The same as any organization holding personal information, and they are demanding here because the membership file is large and sometimes sensitive: a privacy policy, consent for communications, records of processing activities, the ability to answer an access or correction request, and a plan in case of an incident.
In a data centre in Canada, in Beauharnois, Quebec. Our team is in Joliette and support is provided in French. We can confirm it in writing for your board.
It is the scenario we plan for in advance in this sector. The CDN absorbs most of the load and the plan is chosen based on the expected peak, not average traffic. Tell us when your next round is coming and we prepare accordingly.
Yes, and it is the right moment to clean house: inactive accounts, access held by former officers, passwords never renewed. We migrate the active accounts and document what is removed, rather than copying over a problematic history.
We do. Updates, backups, monitoring and renewals are on our side and documented, which matters particularly when the executive changes every two or three years.

We already know your constraints.

A team in Quebec, servers in Canada, and verifiable references in your sector. Write to us and we will tell you plainly what applies to you.

Reply within 24 business hours. Support in French.

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